01Who we are
Zariknyaa is a brand owned and operated by Akilli Enterprise, Surat, Gujarat, India. For the purposes of the Digital Personal Data Protection Act, 2023, Akilli Enterprise is the Data Fiduciary responsible for your personal data.
This policy applies to information we collect through zariknyaa.com, our checkout, our official WhatsApp number and email, and any other interaction you have with us. It should be read together with our Terms of Service.
| Legal name | Akilli Enterprise |
|---|---|
| Brand / store name | Zariknyaa (zariknyaa.com) |
| GSTIN | 24CRJPM5064J2ZH |
| Registered address | 4th Floor, 402, Crystal Plaza, Jai Bhawani Society, Punagam, Varachha, Surat, Gujarat – 395011, India |
| zariknyaa@gmail.com | |
| +91 63557 73154 |
02Information we collect
| Category | Examples | How we get it |
|---|---|---|
| Identity & contact | Name, phone number, email address | You, at checkout or when you contact us |
| Order & delivery | Delivery and billing address, PIN code, products ordered, order history | You, at checkout |
| Payment | Payment method, transaction ID, payment status | Razorpay (we never receive your full card number, CVV or UPI PIN) |
| Refund details | Bank account or UPI ID, only for approved Cash on Delivery refunds | You, when requesting a refund |
| Communications | WhatsApp and email messages, photos and unboxing videos sent for returns or claims, reviews | You |
| Device & usage | IP address, browser, device type, pages viewed, clicks, approximate location, cookies | Automatically, when you use our website |
We do not knowingly collect sensitive personal data such as health, biometric or financial account passwords.
03How we use your information
- To process, confirm, pack and deliver your orders, including Cash on Delivery confirmation
- To send order, shipping and delivery updates by SMS, email or WhatsApp
- To handle returns, exchanges, refunds, store credit and customer support
- To prevent fraud, fake orders and return abuse, and to protect our customers and business
- To send offers and new arrivals, only with your consent
- To understand how our website is used and to improve products, pages and checkout
- To comply with legal, tax (GST) and accounting obligations, and to respond to lawful requests
04Consent & legal basis
We process your personal data on the basis of your consent, which you give when you place an order, create an account, subscribe to updates or contact us, and for legitimate uses permitted by law, such as fulfilling an order you have requested or meeting legal obligations.
You can withdraw your consent at any time by contacting us. Withdrawal does not affect processing already carried out, and we may be unable to process orders or provide some services without certain information.
06Cookies & tracking technologies
- Essential cookies keep your cart, checkout and login working.
- Analytics tools, such as Google Analytics and Microsoft Clarity, help us understand how visitors use our pages, including clicks and scrolling, so we can improve the website.
- Advertising pixels from Google and Meta help us measure our ads and show relevant offers.
You can block or delete cookies in your browser settings, and manage ad preferences in your Google and Meta account settings. Blocking essential cookies may stop parts of the store from working.
07Marketing messages
We send offers and new-arrival updates by WhatsApp, SMS or email only if you have agreed to receive them. You can opt out at any time:
- Reply STOP to our WhatsApp or SMS messages
- Use the unsubscribe link in any marketing email
- Or message us on our official WhatsApp number or email
Order-related messages, such as confirmations, shipping and delivery updates, will continue because they are needed to fulfil your order.
08Storage & transfers
Your information is stored securely with our service providers, including Shopify, whose servers may be located outside India. When data is transferred outside India, we rely on providers that apply strong contractual and security safeguards, and we transfer data only as permitted under Indian law.
09How long we keep your information
| Information | Kept for |
|---|---|
| Orders, invoices and payment records | As long as required by tax and accounting laws, including GST record-keeping rules |
| Return and claim photos or videos | Until the claim is closed, plus a reasonable period in case of disputes |
| Customer account information | Until you ask us to delete your account |
| Marketing preferences | Until you opt out or withdraw consent |
| Support conversations | As long as needed to resolve your request and maintain service records |
When information is no longer needed, we delete or anonymise it.
10How we protect your information
- Our website and checkout use SSL/HTTPS encryption.
- Our store runs on Shopify and payments are handled by Razorpay, both of which follow PCI-DSS security standards.
- Access to customer information is limited to team members and partners who need it.
No method of transmission or storage is completely secure, but we take reasonable steps to protect your data, and we will notify you and the authorities of any personal data breach as required by law.
11Your rights
Under the Digital Personal Data Protection Act, 2023, you have the right to:
You can ask us to
- Share a summary of the personal data we hold about you
- Correct, complete or update inaccurate data
- Erase data we no longer need
- Stop marketing messages
You can also
- Withdraw consent you have given
- Nominate another person to exercise your rights
- Raise a concern with us about how your data is handled
- Approach the Data Protection Board of India if unresolved
To make a request, message us on WhatsApp or email zariknyaa@gmail.com from the phone number or email linked to your orders. We may need to verify your identity, and we will respond within a reasonable time, usually within 30 days. Some information, such as invoices, must be kept by law even after an erasure request.
12Children
Our website is intended for people aged 18 and above. We do not knowingly collect personal data from children without the verifiable consent of a parent or guardian. If you believe a child has shared data with us, please contact us and we will delete it.
13Accounts, logins & one-time codes
If you create an account, keep your login details private. Login and verification codes are sent only to your own email or phone. Never share them with anyone, including people who claim to be from Zariknyaa. You are responsible for activity on your account.
14Impersonation & fraud
Fraudsters sometimes pretend to be well-known brands to collect personal or payment information.
Please contact us only on +91 63557 73154 (WhatsApp) or zariknyaa@gmail.com.
Any other phone number, WhatsApp account, email address, social media profile or website claiming to be Zariknyaa or its support team does not belong to us.
For your safety, Zariknyaa will never ask for your OTP, UPI PIN, card details or passwords, ask you to install any app, or ask you to pay into a personal bank account or UPI ID.
We kindly request you not to share order or payment details through any other channel. Zariknyaa is not responsible for any loss, fraud or misuse that happens when a customer communicates or makes payments through any contact other than our two official channels. If you are unsure whether a message is genuine, please verify with us on our official WhatsApp number first.
15Third-party links
Our website may link to other websites, apps or social media platforms. Their privacy practices are governed by their own policies, and we are not responsible for how they handle your information.
16Changes to this policy
We may update this policy to reflect changes in our practices or the law. The updated policy will be published on this page with a new effective date. Please review it from time to time.
17Privacy questions & requests
For any question or request about your personal data, contact us on our only two official channels:
Written requests can also be sent to our registered address:
Akilli Enterprise (Zariknyaa)4th Floor, 402, Crystal Plaza,
Jai Bhawani Society, Punagam, Varachha,
Surat, Gujarat – 395011, India
Phone: +91 63557 73154
Thank you for trusting Zariknyaa. We handle your information with the same care we put into every saree, and we're on WhatsApp whenever you have a question about your privacy.
Zariknyaa is a brand of Akilli Enterprise · GSTIN 24CRJPM5064J2ZH · 4th Floor, 402, Crystal Plaza, Jai Bhawani Society, Punagam, Varachha, Surat, Gujarat 395011, India
